Getting Started
How do I set a reminder?
From your dashboard, click "+ New reminder" and describe what you need in plain English — something like "Remind me to take my vitamins every morning at 8am." Our AI parses it, applies smart defaults, and schedules it instantly.
What time zone do my reminders use?
Eastern Time by default. You can set a different time zone for each reminder when you create it, or update it anytime from the dashboard.
What SMS commands can I use?
Reply to any Finchly text with: LIST (see all reminders), PAUSE (pause all), RESUME (resume all), STOP (opt out completely), HELP (see all commands), UPGRADE (see plan options), YES / NO (respond to habit check-ins), STREAK (see your current habit streaks).
Credits & Billing
What counts as a credit?
Each outbound SMS we send you uses 1 credit. Setup and confirmation texts are always free. Two-way conversations cost 2 credits per exchange (your reply + our response).
What happens when I run out of credits?
Your reminders pause immediately and we send you one free notification. They resume automatically when your billing renews or you upgrade your plan.
Do unused credits roll over to next month?
No. Credits reset on your monthly billing date. If you regularly run out, reply UPGRADE or visit the dashboard to move to a higher plan.
How do I cancel my subscription?
Reply STOP to any Finchly text to stop all messages immediately, or manage your plan through the dashboard at any time. No cancellation fees.
SMS Reminders
Can I edit or delete a reminder?
Yes. From your dashboard, find any reminder in the list and click Edit to update the time, frequency, or message — or delete it entirely.
Why didn't I receive my reminder?
A few possible reasons: your account may be out of credits, the reminder was paused, or there was a carrier delay. Check your dashboard for status or reply HELP for assistance.
Can I send reminders to someone else?
Not yet — this is coming soon. You'll be able to send reminders to friends or family, with their explicit consent required before any messages are sent.
Notes
What is the Notes feature?
Notes is a built-in rich text editor where you can write, organise, and pin anything — meeting notes, ideas, plans. It lives inside your Finchly dashboard alongside your reminders.
Can I get a text reminder to review a note?
Yes. Open any note and tap the bell icon to set a one-time SMS reminder. When the time comes, Finchly texts you the note title so you know exactly what to revisit.
To-Do List
What is the To-Do List?
A full task manager built into Finchly. Add tasks, set due dates, and mark them complete. It sits alongside your reminders and habits so everything is in one place.
Can I get a text when a task is due?
Yes. Tap the bell icon on any to-do to set an SMS reminder with a date, time, and time zone. You'll get a text at exactly the right moment.
What is AI task extraction?
When you write a note, Finchly can scan it and automatically pull out any action items or tasks. You can review them and add them directly to your to-do list with one tap.
Habit Tracker
How does the Habit Tracker work?
Add a habit from the Habits page and set a daily or weekly SMS check-in time. At that time, Finchly texts you asking if you completed the habit. Reply YES or NO — that's it.
How are streaks calculated?
A streak counts consecutive days you completed a habit. Mark today done and your streak grows. Miss a day and it resets to zero. Your best-ever streak is always saved separately.
What is the completion calendar?
Each habit card has a History toggle that shows a month-view calendar. Amber squares are completed days, grey squares are missed target days, and faint squares are future days. A success rate percentage is shown at the top.
What happens when I hit a milestone streak?
At 7, 14, 30, 60, and 100-day streaks, Finchly sends you an AI-generated congratulations message to celebrate and keep you motivated.
What if I miss a few days in a row?
If you reply NO and have missed 2 or more days, Finchly sends a gentle AI-generated encouragement message to help you get back on track — not guilt, just a nudge.
What is the weekly habit summary?
Every week, Finchly texts you a personalised summary of how many days you completed habits and your best current streak — plus an AI coaching message to keep momentum going.
Can I track multiple habits?
Yes. Add as many habits as you like, each with its own schedule and check-in time. If you have multiple check-ins in a day, Finchly processes your YES/NO replies in order.
Inspirations
What are Daily Inspirations?
A daily AI-generated motivational message sent by text at a time you choose. Each one is unique — Finchly checks your recent messages to make sure it never repeats itself.
How do I turn on Daily Inspirations?
Go to Inspirations from your dashboard or the menu, set a delivery time and time zone, and save. You'll get your first message at the next scheduled time.
Privacy & Security
Is my personal information safe?
Yes. Your message content is never stored long-term or shared with third parties. AI features use only anonymised metadata — your raw message text is never sent to any AI provider. We use encryption in transit and at rest and never sell your data.
Ready to start?
Little nudges. Big results.
Set your first reminder in under a minute. No app required.
Start for $5/month